Day 47 – Enforce the “customer is always right” rule

Sorry I didn’t write here yesterday, but I had an over night and for some reason their shitty PC computer wouldn’t allow me to login.

Here’s what went down at Joe’s Ski Shop when I went in to pick up the boys’ new skis.

“I’m here to pick up some skis for Claudia Hendrix.”
“OK….it looks like one pair isn’t ready yet” (I knew this was going to be the case, ’cause it said 2 to 3 days, but I thought I’d check while I was picking up the other two pairs)
“Why not?”
“Well, it says that it would be ready in 2 to 3 days, and you dropped them off yesterday”
“Right, yesterday was day one, and now it’s day two.”
“That’s not how it works.”
“I want to speak to the manager.”

Then I ran off.

Points earned: 3
Total points: 122

One Response to “Day 47 – Enforce the “customer is always right” rule”

  1. Abbey Says:

    That’s funny. I meet douchebags (sp?) like you all the time. Keep up the good work N8!

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: